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About us

Big Birthday Raffle Terms & Conditions

About the Promoter

Tenovus Cancer Care, Gleider House, Cardiff CF14 5BD. Registered Charity Number 1054015. Tenovus Cancer Care is a registered trademark. Responsible person: Lisa Buckley.

The Tenovus Cancer Care Big Birthday Raffle is licenced by the Gambling Commission under the 2005 Gambling Act, Account ID 46168,

For more information, please read the Tenovus Cancer Care Gambling Policy.



Participation in the Tenovus Cancer Care Big Birthday Raffle costs £2 per ticket and is open to all mainland Great Britain residents over the age of 16 (this excludes Northern Ireland, Isle of Man and the Channel Islands). Tickets may not be sold on the street or door-to-door and may not be sold to, or by a person under the age of 16.

The money raised by the Tenovus Cancer Care Big Birthday Raffle will support the work of Tenovus Cancer Care in providing practical advice, emotional support and treatment to cancer patients and their loved ones. Find out more about how we help, here.

Payment for participation in the Big Birthday Raffle can be made by credit or debit card, cheque, postal order or cash. CAF or other charity vouchers unfortunately cannot be accepted as payment for tickets.

All Big Birthday Raffle tickets will be entered into the draw as soon as the ticket and whole payment is received.

The closing date for receipt of Big Birthday Raffle tickets and payment is 1st October 2018. Tickets received after the closing date will not be entered into the draw, and payment will be treated as a donation to help fund our work – Thank You.



The promoter accepts no responsibility if the chosen method of payment is cancelled in error.

No responsibility is taken for tickets and payment lost, delayed, or damaged in the post and proof of posting will not be accepted as proof of receipt.

We are committed to making sure gambling is not used as a source of crime and disorder e.g. money laundering.  We are also committed to the protection of vulnerable people and children.

Tickets are not to be sold to anyone under the age of 16. If in doubt we always ask for ID.

The maximum number of tickets that can be sold to one supporter is 50.


The Draw

All tickets received and paid for in full before the closing date will be entered into the draw.

The draw will take place on the 15th October 2018 at Tenovus Cancer Care, Gleider House, Ty Glas Road, Cardiff CF14 5BD and tickets will be drawn electronically using a random number generator.

The first ticket number drawn will receive the first prize of an MG3 Form Sport Car from Nathaniel Car Sales Ltd, Bridgend. The car will be the white model and the prize will be the car and not cash equivalent.

The second ticket number drawn will receive the second prize of a  holiday at Watermark’s Luxury Lakeside Lodge in the Cotswolds. It’s a six bedroom house that sleeps 12, has a hot tub and the holiday can be booked for either a four night mid-week break or a three night weekend break (November 2018 to February 2019 but not including Christmas/New Year)  No alternative can be offered

5 tickets will then be drawn each receiving a runner up prize of a £50 voucher for John Lewis.

Winners will be notified by telephone and will receive their prize details via post. If any winner cannot be contacted by telephone, they will be notified in writing if they have provided their address.  The winner of the car and the winners of the vouchers will have 3 months to claim their prize, after which it will be treated as a gift back to the charity. The second prize winner must make their booking between the stated period above.

A list of winners will appear on the Tenovus Cancer Care website and will be available on request by phoning 029 2076 8886.

The result of the Big Birthday Raffle is final. No correspondence will be entered into.


Responsible Gambling

Tenovus Cancer Care is committed to promoting open and responsible gambling. Our Big Birthday Raffle:

  • Encourages fair and open play
  • Keeps crime out of gambling
  • Protects the young and the vulnerable


Self Exclusion

While most people gamble within their means, we recognise gambling can be a problem for some. If you or a family member feels that they are experiencing problems with gambling, you can seek advice and support from trained counsellors at Gambleaware by calling free on 0808 8020 133 or via their website

To support problem gamblers we operate a self-exclusion policy, which means you will not receive any information about our Grand Draws.

To be added to our self-exclusion programme please contact our supporter care team by phone on 029 2076 886 or by e-mail at



We promise to never sell your data. If you provide us with your address we may write to you to let you know how much we raised through our raffle and you will be given the opportunity to opt-in to keep you updated about or work.