Ask the Advisor

Sometimes it’s easier to put things down in words rather than talk about it. You might have questions about a benefit or grant you can claim, or want to know more about Blue Badges. Just send us your questions and we’ll get back to you by the next working day.

Please include as much information as possible so we can answer your questions accurately.

Please read our confidentiality statement

Our “Ask the Advisor” is a confidential service.

Our team of Benefits and Debt Advisors will use your personal information (such as name and address) for the purposes of dealing with your enquiry. They will not pass on your details to anyone else without your express permission.

However, there are some exceptional circumstances where we may pass on personal information from an individual, including in order to comply with the law or our support team’s professional code of conduct. For example:

We believe the person making the enquiry is at serious risk of harm, either from themselves or others
We suspect a child may be at risk of harm
They poses a serious risk of harm to others
They threaten or abuse our staff
They are deliberately misusing the service which prevents the service from being delivered to others
We receive a court order requiring us to divulge information
We are passed information relating to an act of terrorism

We’re waiting to hear from you

Title *

First name *

Surname *

Email *

Address 1 *

Address 2

City

Postcode *

Phone *

Have you used any Tenovus Cancer Care services before? *

Yes No

Your enquiry *

I have read the Confidentiality Statement *

How did you hear about our Benefits Advisor service?

We’d like to keep you updated with our work, activities and ways to get involved. How would you like to hear from us?

By email (this is the most cost-effective way for us to keep in touch) By phone By post By text

We promise to always keep your details safe and will never sell them. If you no longer want to hear from us, just email us at preferences@tenovuscancercare.org.uk or give us a call at 029 20768850. For more details, see our Privacy Policy. Please tick the box to confirm you understand. *

If you or someone you love has been affected by cancer, our free Support Line is there for you. Just call 0808 808 1010