Why am I needed?
At Tenovus Cancer Care our aim is simple – to provide cancer support information and services that encourage and empower people helping them to have an improved quality of life. However, we can’t do this without your help.
We’re looking for enthusiastic, engaging and committed volunteers to represent Tenovus Cancer Care within their local community by raising awareness of the work we do to support cancer patients and their loved ones. This role will play an essential part in promoting our services and letting people know what we can provide support with.
This might be using your communication and organisational skills to liaise with local GP surgeries or cancer services to share promotional materials, deliver talks or signpost individuals. Or liaising with a variety of organisations and contacts throughout your community to share the Tenovus message at a local level
What will I be doing?
Your duties will involve, but may not be limited to:
- Identifying suitable locations/organisations/outlets for placement of Tenovus Cancer Care promotional materials in your local area
- Making sure that Tenovus Cancer Care literature is readily available throughout the area
Hosting an information stand, providing a warm welcome to people affected by cancer in various local venues - Helping Tenovus Cancer Care understand the needs and issues in the local community
- Providing a point of access to Tenovus Cancer Care services and taking referrals, or passing on messages, where appropriate
- Helping with general administration duties as required.
If you would be happy to do so, there is also the opportunity of:
- Delivering short talks/presentations to small groups about our services
What skills and qualities do I need?
- A friendly and enthusiastic approach with the ability to interact well with others
- A positive attitude and a willingness to get involved
- A good telephone manner and good listening skills
- Commitment to the role and good organisational skills
- Understanding of the importance of confidentiality
- Compassion
- Awareness of issues relating to loss and illness
- Enthusiasm for the work of Tenovus Cancer Care and the services we provide.
How much time do I need to commit?
Ideally you’ll be able to commit to 4 hours (half a day) per week; initially from 9.00am – 1.00pm on a weekday to complete induction training. The aim of the induction training is to provide you with information about our services to enable you to take the lead on representing the charity at various events and venues. This role is flexible and hours can be discussed when we meet.
What support and training will I be given?
- You’ll receive induction training on being a Tenovus Cancer Care volunteer, together with a role-specific induction to your role
- Our Support Services staff will be able to offer you advice, literature, information and guidance in your role
- You may need to complete a DBS check as part of this role; the fee will be covered by Tenovus Cancer Care.
What benefits can I expect?
- Experience of having contact with people affected by cancer in a hospital and other environments; as the direct contact for people using our services
- Knowledge surrounding cancer support services and the satisfaction of knowing that you have directly helped people to take positive steps in receiving support
- Experience in liaising directly with support services staff, health care professionals and others in the community
- Access to all internal vacancies
- Reasonable travel and food expenses will be paid in line with organisational policy
- The chance to gain experience of helping Wales’ leading cancer charity
- Access to our eLearning training facilities and accredited training programmes, such as Welfare Benefits training, which can increase opportunities for employability.
Where will I be based?
You’ll be home based with travel to venues throughout your local area