Donated Goods Collector

Our shops depend on a regular supply of quality donated stock and our fantastic supporters rely on stock donations being collected from their door when they are unable to bring it to us. Here at Tenovus Cancer Care we receive donated stock in many different ways, and this includes us collecting stock from supporters at their front door, picking up collections from local business partners and moving stock from one shop to another. All of this vital work needs to happen for us to raise more money to help cancer patients and their families.

Inclusivity

Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.

We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.

Why am I needed?

Our shops depend on a regular supply of quality donated stock and our fantastic supporters rely on stock donations being collected from their door when they are unable to bring it to us. Here at Tenovus Cancer Care we receive donated stock in many different ways, and this includes us collecting stock from supporters at their front door, picking up collections from local business partners and moving stock from one shop to another. All of this vital work needs to happen for us to raise more money to help cancer patients and their families.

What will I be doing?

Dependant on your volunteer location, duties may include but may not be limited to:

• Delivering donation bags to homes in selected areas and collecting the full bags on an agreed day
• Taking this donated stock to shops and to the Warehouse
• Assisting the Retail team in moving stock between shops
• Collecting donations at businesses where our ‘Donation Stations’ are located
• Offering feedback to the Retail team on how to improve the collections service.

What skills and qualities do I need?

• An enthusiasm for the work of Tenovus Cancer Care
  A good level of fitness and enjoy being outside
  Good communication skills to be able to respond positively with any queries from members of the pubic
  Reliability, honesty and like helping as part of a team
  This role would suit a proactive and outgoing person who enjoys meeting with others

The ability to drive and have a good size car or van is essential for the driving role if based at one of our shops. You will need to check with your car insurers before starting with us. For insurance purposes if volunteering at our Warehouse you would need to be aged 25 years or over to drive our Tenovus Cancer Care van. If you are unable to drive but would like to help please apply to volunteer as Driver’s Mate.

How much time do I need to commit?

Ideally you’ll be able to commit to giving a minimum of four hours (half a day) per week. This can be discussed with the Retail team and hours are very flexible to fit around you – please note on your application how much time you can give.

What support and training will I be given?

A dedicated member of staff will be on hand to offer you advice, support and guidance in your role.

What benefits can I expect?

• You’ll be making a real difference to the lives of people with cancer in your local area
• The opportunity to develop new and existing skills
• Access to all internal vacancies
• Access to training
• Reasonable expenses will be reimbursed in line with organisational policy
• The enjoyment of meeting new people and being part of both our Retail Team and Wales’ leading cancer charity.
• Expenses can be claimed back

Where will I be based?

You’ll be based at one of our Tenovus Cancer Care shops across Wales and England, with regular travel around agreed areas. You must have access to your own vehicle.

If you are aged over eighteen years old and would like more information please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on 029 2076 8850 or e-mail volunteer@tenovuscancercare.org.uk for more information.