Why am I needed?
Our Mobile Support Units bring cancer treatment into the community & closer to home. We’re looking for volunteers to provide support on the reception desk of our specialist Mobile Clinic (the first in the world of its kind!), so that we can continue to support NHS patients & their loved ones.
What will I be doing?
- Welcoming patients & their families on board the Mobile Support Unit
- Undertaking basic admin skills including taking patients’ details
- Offering refreshments to all visitors
- Basic Logistics work
- Speaking with visitors about all of our services
- Liaising with the nurses on board the Mobile Support Unit to help provide an excellent service for those receiving treatment.
What skills do I need?
- Excellent communication skills and experience of dealing with people face to face
- A friendly and enthusiastic approach, with great customer service skills
- Efficient with good attention to detail
- Sensitivity
- Commitment
- Health care or transport experience would be beneficial
- Welsh speaking skills are desirable but not essential.
How much time do I need to commit?
Usually between the hours of 0730-1600
What support will I be given?
- You’ll receive an induction to the charity and the Mobile Unit team will support you as you begin your role. There’ll always be another member of the Mobile Unit team to support you when you’re volunteering with us.
- There may also be the opportunity for further training such as Supportive Skills and Welfare Benefits. You'll also have access to our eLearning training system.
What benefits can I expect?
- The chance to gain experience of supporting Wales’ leading cancer charity in a unique environment
- The opportunity to develop a range of skills & apply for all internal vacancies
- The satisfaction of knowing you’re making a vital difference to people’s lives through our unique work.
Where will I be based?
Your local Tenovus Mobile Support Unit location
For more information
Please contact our Volunteer Development Team on 029 2076 8850 or e-mail volunteer@tenovuscancercare.org.uk for more information.
Inclusivity
Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.
We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.